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GETTING STARTED

Password & Access Help

Forgetting an app password does not necessarily mean assets are gone; recovery usually requires a valid backup.

Work through each step

01

Separate an app password from recovery credentials

Confirm your device and source before proceeding. Pause whenever instructions conflict or a page asks for secret recovery information.

02

Check whether the original device is safely accessible

Confirm your device and source before proceeding. Pause whenever instructions conflict or a page asks for secret recovery information.

03

Use only a trusted recovery procedure

Confirm your device and source before proceeding. Pause whenever instructions conflict or a page asks for secret recovery information.

04

Set new access protection after recovery

Confirm your device and source before proceeding. Pause whenever instructions conflict or a page asks for secret recovery information.

tokenpocket / BEFORE YOU BEGIN

Verify the source. Then get started.

Prepare an offline backup, verify the source, and protect your recovery credentials.

⬇ Download Now

Check the source and device before downloading. Visuals are illustrative, not live wallet services.